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How To Update Pulse Secure Windows 10

Notation

The contents of this page are at present out of engagement equally the ix.one.R13 and later on versions of the Pulse Secure client addresses the problems on Windows xi.  Delight use the most recent Pulse Secure client to ensure the best supported experience on all platforms.  To check the version you are running, open the Pulse Secure client and select "Help" > "About" at the top of the client window.  The current release of the client we are supporting is listed at the top of the College of Engineering Pulse Secure VPN page.  If you are still experiencing issues, delight create a ticket at https://ets.osu.edu/.

If you lot are experiencing problems with Pulse Secure VPN connections on personal devices running Windows 11, a temporary workaround exists using theWindows Store version of the Pulse Secure VPN client.  Afterwards utilizing these steps, p lease look for additional future communication regarding Pulse Secure VPN and Windows 11 from the Engineering Technology Services in case of updates or changes.

If you lot have farther issues, delight create a ticket at https://ets.osu.edu/ and note that you are experiencing issues with Windows 11 and the Windows Shop version of the Pulse Secure client.

Tabular array of Contents:

Calculation the Pulse Secure Profile

  1. To install the Windows Store version of the Pulse Secure VPN client, either visit the following page, or open the Windows Store and search for "Pulse Secure."
  2. Once installed, click "Open" to launch the settings to the post-obit screen.  If this is not bachelor, search the "Start Menu" for "VPN Settings"

    1. If you experience issues finding this panel, open the Windows Settings, select "Network & Internet" on the left sidebar, and so select "VPN" in the chief window on the right side.
  3. Select "Add VPN"
  4. Configure the following settings:
    1. In the "VPN Provider" dropdown, select "Pulse Secure"
    2. Name the "Connection name" every bit desired, for example "COEIT VPN"
    3. Fix the "Server name or address" to "https://vpn.coeit.osu.edu"
    4. Leave the "Recollect my sign-in info" as desired.
    5. Click "Save," as the username and countersign fields can not exist entered here and will exist asked in the side by side steps.

  5. Follow the steps in the adjacent section.

Connecting to the Pulse Secure Contour

  1. Reopen the VPN settings in the Windows Settings if not already open.
    1. This can exist plant past openingthe Windows Settings, selecting "Network & Net" on the left sidebar, then selecting "VPN" in the main window on the correct side.
  2. Select "Connect" on the previously configured Pulse Connexion profile.
  3. Bank check the box next to "Proceed" on the Pre Sign-In Info screen to agree to the "OSU Awarding Use Notification."

  4. Select the desired Realm, likely "CoE-Net."

  5. In the popup window, enter your name.# and university password.

  6. Enter the Duo code every bit desired, either "push", "sms", or a code from the app or text.
    1. "sms" will lead to an error, just will send new codes to your telephone, assuasive you lot to restart these steps and enter a code from the text message.
  7. The connectedness should prove "Connected" now.

Source: https://wiki.engineering.osu.edu/display/DOCS/Windows+11+and+Pulse+Secure+VPN

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